Privacy Policy

Last updated: January 2026

1. Overview

This Privacy Policy explains how Kiober (“we”, “us”) processes personal data in connection with the Kiober Food POS software (“Software”). Payments are handled by Paddle, which acts as the Merchant of Record and processes payment-related data independently under its own privacy policy.

2. Data We Collect

• License and installation identifiers (such as a product or installation ID) used to activate and validate licenses.
• Contact information (such as name and email address) when voluntarily provided for support or communication purposes.
• Diagnostic information that you choose to send when contacting support.

3. Data We Do Not Collect

We do not collect or store payment card details, banking information, or billing credentials. All payment data is collected and processed directly by Paddle.

4. Purpose of Processing

Data is processed solely to:

• Activate and validate software licenses
• Prevent abuse or unauthorized use
• Provide technical support
• Comply with legal obligations

5. Data Retention

Licensing-related data is retained for the duration of the license period and for a limited time thereafter as required for legal, accounting, or fraud-prevention purposes. Support communications are retained only as long as necessary to resolve the issue.

6. Data Sharing

We may share limited data with:

• Paddle, for payment verification and license validation
• Hosting or infrastructure providers, strictly to operate the service

Data is never sold or shared for advertising or marketing purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. Requests can be sent to: [email protected].

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Changes apply only to future use of the Software.